Sole Source for Microsoft Unified Support Services
Agency: | State of South Carolina - State Fiscal Accountability Authority(SFAA) |
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Level of Government: | State & Local |
Category: |
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Opps ID: | NBD16009449104642444 |
Posted Date: | Oct 25, 2022 |
Due Date: | |
Source: | https://scbo.sc.gov/online-edi... |
The Department of Social Services intends to award a Sole Source procurement to the Microsoft Corporation for Microsoft Unified Support Services. This service is for Microsoft products currently being used to support computer operating systems, office suite, server operating systems and Office 365 cloud service suite, to include email, OneDrive, SharePoint, Teams, and Office applications. This service plan includes a dedicated Technical Account Manager to assist DSS with technical problems, access to higher level Microsoft engineers to assist DSS IT staff to resolve issues, and free specialized assessments of the DSS environment with knowledge transfer.
Any actual or prospective bidder, offeror, contractor, or subcontractor aggrieved in connection with the intended award or award of this sole source contract, shall notify the appropriate chief Procurement officer in writing of its intent to protest within five (5) business days of the date this notice is posted. Any actual or prospective bidder, offeror, contractor, or subcontractor who is aggrieved in connection with the intended award or award of this sole source contract and has timely notified the appropriate chief procurement officer of its intent to protest, may protest to the appropriate chief procurement officer in the manner set forth below within fifteen days of the date this notice is posted; except that a matter that could have been raised as a protest of the solicitation may not be raised as a protest of the award or intended award of a contract.
A protest must be in writing, filed with the appropriate chief procurement officer, and set forth the grounds of the protest and the relief requested with enough particularity to give notice of the issues to be decided. The protest must be received by the appropriate chief procurement officer within the time provided above. Days are calculated as provided in S.C. Code Ann. §11-35-310(13).
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